Step 2: If you are Office 20 users, open this key in the Registry Editor: HKEY_CURRENT_USER > Software > Microsoft > Office > 16.0 > Common > Identity. Type regedit and click OK to run Registry Editor. Step 1: Press the Windows key + R key to open the Run accessory. Some Office 365 Click-to-run users within VMware UEM 9.3 environments have fixed the account error by deleting the Identity registry key.

Now, check if the “there are problems with your account” error message disappears. Step 5: Fill out the password fields and then click the submit button. Step 4: Click the Manage security button, and choose the Password option. Step 2: Click the user account title in the Office 365 portal and then choose My account. Step 1: Log in to your Office 365 portal with a web browser. Some users have fixed the problems with the account error for Office 365 by resetting their account passwords. Read More Solution 2: Reset the Office Account Password This solution may not always work, but it can still solve this problem for some of you. You can try to click this button to fix the issue. There is a Fix me option under the problems with your account error message. Solutions to Fix the There Are Problems with Your Account Error Solution 1: Click the Fix Me Button If this issue arises, the Office activation will not work and you can’t fully utilize your Office software. You might encounter this error message when you try to update Office by clicking File > Accounts. If you are a Microsoft Office user, you may receive an error message that states: “There are problems with your account.

Solutions to Fix the There Are Problems with Your Account Error.You can try to click the Fix me button, reset the Office account password, edit the registry and check for expired product keys. If you want to know how to fix the problems with your account Office errors, this post is what you need.

Outlook identity registry key